TrustRadius Insights
Loom is highly versatile and serves a range of valuable use cases for individuals and teams. Many users have found Loom particularly …
Starting at $8 per month
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What is Loom?
Loom is a screen recorder for Chrome, Mac, Windows, and iOS from the company of the same name in San Francisco, presented as quick to install, easy to use, and boasting a functional free edition.
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Pricing
Business
$10
Cloud
per creator/per month
Starter
Free
Cloud
Enterprise
Custom Pricing
Cloud
Entry-level set up fee?
- Setup fee optional
For the latest information on pricing, visithttps://www.loom.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $8 per month
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Loom?
Loom is an async video communication platform for work. Built for simplicity and speed, the user can record, share, and interact with video messages to move work forward.
Loom allows users to express thoughts at work in less time, sharing quick feedback, or deep communication. Viewers can interact, comment, and respond to videos, to create an instant human connection.
Loom boasts over 14 million people across 200,000 companies as users, who communicate faster with async video. From HubSpot, to Atlassian, to Netflix, Loom aims to be the screen recording and collaboration tool of choice for top companies and small businesses alike.
Loom Features
- Supported: Record your screen, camera, microphone, and internal audio
- Supported: Works on Chrome, Desktop, and mobile
- Supported: Automatically save videos to the cloud and share them instantly with a link
- Supported: Leave time-based comments and emoji reactions & get notified when someone views, reacts, or comments on your video
- Supported: Choose who can see your video with security and access controls
- Supported: Edit and trim your video using the Loom web app
- Supported: Adjust video playback speed
Loom Screenshots
Loom Video
What is Loom?
Loom Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Loom is a screen recorder for Chrome, Mac, Windows, and iOS from the company of the same name in San Francisco, presented as quick to install, easy to use, and boasting a functional free edition.
Loom starts at $8.
Reviewers rate Usability highest, with a score of 10.
The most common users of Loom are from Small Businesses (1-50 employees).
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(173)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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- Pros
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Loom is highly versatile and serves a range of valuable use cases for individuals and teams. Many users have found Loom particularly beneficial when they need to create quick and focused 'how-to' videos with time-sensitive requirements. It has proven to be an effective tool for creating training and support videos for customers, as well as facilitating collaboration within teams. One of the key advantages of using Loom is that it simplifies communication by allowing users to record video messages, eliminating the need for lengthy email chains and fostering more personalized and humanized communication. This feature has been especially valuable in enabling collaborative feedback, as team members can record their screens and provide verbal feedback on design elements or document drafts. Furthermore, Loom has been widely used to simplify communication with clients and both internal and external teams when conveying detailed information or navigating complex tools or products. By offering the ability to capture short product tours, communicate with prospects, and document bugs, Loom enables users to create shareable and downloadable videos that showcase processes, workflows, or issues encountered. This not only saves valuable time but also enhances visual communication, making it easier for all stakeholders to understand and address problems effectively. Additionally, Loom streamlines communication with team members, clients, and partners by eliminating the need for lengthy emails and reducing the chances of misunderstandings. As a tool essential for running businesses effectively, Loom allows for quick sharing of videos with clients and team members alike. It has proven invaluable in training new employees since they can watch videos at their own pace while benefiting from transcribed text and other features. Moreover, Loom significantly impacts business efficiency and productivity by enabling effective work without constant meetings. The software's versatility is evident in its widespread usage across various scenarios such as generating marketing materials, creating customer tutorials, facilitating internal communication, particularly when meetings are not necessary or asynchronous communication is preferred. For sales teams working across different time zones and verticals, Loom provides a valuable platform for delivering information to partners and prospects. With Loom's ability to visually demonstrate step-by-step processes, it solves problems more effectively than text-based communication, making it an indispensable tool for sales enablement. It is also frequently used for recording and sharing screen capture videos to support development processes, provide feedback, and design game mechanics. In conclusion, Loom has become a go-to solution for many users due to its ability to streamline communication, save time, enhance visual understanding, and empower effective collaboration. The diverse range of use cases span from training employees and creating customer tutorials to supporting development processes and sales enablement. Loom is also highly valued for its ability to save users significant amounts of time by allowing for quick web-based screen sharing and eliminating the need for lengthy emails or voice messages. Another important use case of Loom is training clients on specific tasks and demonstrating project results. With Loom, users can easily share information in a more maneuverable and efficient way, providing a seamless experience when disseminating knowledge. This has proven to be especially beneficial for businesses that rely on effective communication with clients and partners. Overall, Loom has a significant impact on productivity and efficiency in various industries. Its versatility allows it to be utilized in different contexts, whether it's creating training materials, simplifying communication, providing feedback, or showcasing processes. Users find that Loom's features address their specific needs and help them overcome challenges more effectively than traditional forms of communication. With its ability to capture and share visual content seamlessly, Loom proves to be an indispensable tool for enhancing collaboration, improving understanding, and saving valuable time for individuals and teams alike.
Convenient Integration: Many users have found the integration of the Loom extension into Chrome to be extremely convenient, allowing for fast and almost automatic screen recording with options to capture audio and video camera.
Well-Executed Organizing System: The online organizing system for videos in Loom is well executed according to users. They appreciate the ability to create folders and move related videos into those folders, making it easy to access and manage a large number of videos efficiently.
Easy Access to Video Tools: Users have praised Loom for providing easy access to video tools through the browser extension. They mention that there are multiple tools available for customizing what to record, such as capturing a single window or the entire desktop, as well as editing functionality for removing errors or unnecessary sections from recorded videos.
Limited video editing abilities: Some users have mentioned that Loom lacks advanced video editing abilities and titling features, which may limit its usefulness for those who require more control over their video production. This limitation has been raised by multiple reviewers.
Excessive notifications during setup: The notifications and communications from Loom during the initial setup have been described as excessive by some users, potentially causing annoyance or distraction. Several reviewers have expressed this concern.
Lack of customization options: Users have suggested that Loom could benefit from offering more customization options, such as a frame selection tool to customize the recording space more precisely. This suggestion has been made by multiple users.
Attribute Ratings
Reviews
(1-12 of 12)Companies can't remove reviews or game the system. Here's why
June 29, 2023
Love love LOVE Loom.
I’m a web design educator and entrepreneur and use look literally every day. I use it to quickly share my screen and record educational videos for my students, content for social media, or how-to videos for my VA and team. It saves me so much time and keeps all my processes so organized. I have a separate Loom folder for each client or category, which means I can share a collection of videos with people quickly and easily. I also love the quick embedded gif-sharing feature, and the new AI title and description generation is awesome!
- Records screen and uploads fast.
- Generates captions, titles, and descriptions.
- Easily embedded gif share feature.
- Ability to trim and append videos.
- Ability to cut out parts of videos.
- Generate a different gif thumbnail.
- Show mouse clicks.
I present my proposals and also my work to my clients via Loom (since my customers are all over the world). By doing it this way, they have a clear understanding of what it involves, and It is more engaging.
- The quality is good.
- It is fast.
- Allows to select part of the screen.
- The price is too high now.
- The trim option is not the best; sometimes, it's tricky to cut some parts.
This is a great and simple tool for recording videos. It helps to share product ideas among the team to move faster around possible new developments. Create videos for internal training for different company areas before and after releases. And to share bugs with the different teams to help them get solutions faster.
- Simple tool to record video.
- Easy to share and get comments.
- Easy to edit the video before saving it.
- More flexibility to edit videos.
May 30, 2021
Loom is one of the most valuable, frequently-used apps in my arsenal! A TOTAL MUST for any business!
Instead of typing emails or tasks to my team, I try as often as possible to create a quick screencast video and send a link to watch it. This saves me so much time typing out long emails and it eliminates the chances of misunderstandings in the communications because I can talk through and show what I mean instead of praying that if I just type enough of an explanation the recipient will understand me precisely. There are a plenty of good screencast video apps out there and we’ve tried most. But we use Loom around here because it’s the best. It lets you combine video of yourself speaking in the corner with the screen if you like, take still screenshots and (MUCH more).
If I had to guess this gives me back an extra 3-4 hours of time each week.
If I had to guess this gives me back an extra 3-4 hours of time each week.
- They're constantly improving the app, adding features and fixing bugs.
- The agility to go from screen recording to share is insane.
- It's free for the basic version and very affordable for the premium.
- They've got great foldering system that lets us create shareable folders for client videos, team videos, and more.
- The still screenshot feature should let us edit/mark up the images.
- I work on 3 X monitors and the desktop version of Loom still can't seem to know that I always want to record on the screen from which I open the app. Short of that, it should ask us what screen we want to record on instead of making us catch the fact that it's set to record on some other screen. This causes me to have to stop the recording and restart because it was recording the wrong screen.
- You can't yet transfer a video seamlessly between workspaces. This causes you to have to download and then re-upload to the other workspace if you happen to work for numerous companies using Loom.
May 26, 2021
Loom it to me!
I use Loom to document support issues, features and communicate effectively via a video. I will often record help and how-to clips to send to prospects or internal teammates. Loom is easy to use and share it also a convenient set of tools for highlighting what I am doing on screen.
- Great set of features for editing clips.
- Chrome plugin for easy recording.
- Sharing the clips is easy with slack integration.
- None
January 22, 2020
Every organization can use Loom!
I use Loom as a product manager to record tours through products that I like. I also use it to record website tours, software training for others and myself, feedback videos, and all sorts of other uses. Loom is such a versatile tool that it is indispensable.
- Training videos
- Product tours
- There is no way to censor sensitive information such as names, email addresses, phone numbers
- The desktop app is super buggy
October 25, 2019
No-nonsense screen recording software to get the job done fast!
I use Loom both for my business and personally any time I need to record a screen-share. Often, I'll get questions from clients, etc, that would take a long time to write out instructions for, so Loom allows me to quickly and visually show a step-by-step process. It's much more effective than communicating by text alone and it solves problems in one response rather than an email chain.
- Very quick to access and record via shortcuts.
- Support for Chrome and capturing a browser window.
- Ability to instantly share or download video.
- Answering technical questions.
- Answering emails when I can't type.
- Creating how-to GIFs for social media.
We use Loom primarily use loom for making quick videos to send internally to troubleshoot or share aspects of our platform. We've also used Loom as a sales team to make quick videos to send to clients -- for example, meeting recaps, short demos of a specific feature/functionality, etc.
- A super easy way to do a screen recording and share via link
- Lots of functionality around camera/mic source and video sources (e.g. screen only, screen + cam, cam only)
- Ability to track views and opens of the video
- Freemium version is great -- highly cost-effective
- It would be nice to have more ability to edit videos after recording. You do have the ability to trim on both ends of the video, but being able to cut out snippets in the middle would be helpful in some instances.
December 24, 2018
Looking at Loom
Loom is being used in my organization to better discuss data, in an easy to use and effective way. Sometimes Loom is used internally to communicate with recruitment teams, but what we've found to be most important is Loom to discuss recruitment with hiring managers. We're able to keep them informed on what's going on with their open positions, without playing phone tag for a conversation and without just sent over a boring report to read through.
- Can be opened and looked at at the recipients convenience
- Allows our company to discuss data in a way they weren't able to before
- Reduces phone tag
- Sometimes the chrome extension doesn't work properly
- Nothing else I can think of
December 20, 2018
Using LOOM saves you and your client time--and makes you look great!
I use LOOM several times a day in my work as a strategic storyteller and experience designer. Sometimes, I'm helping somebody understand how to do something online using one of our company's project management programs. Sometimes, I'll walk a client through a proposal, report, or a deliverable, adding some color along the way so that they get extra value from what I've provided to them in print (or on-screen). I also use LOOM to answer questions and to create video proposals for smaller projects. Most people that haven't seen a LOOM-like video before are thrilled and want to get it for themselves.
The LOOM user experience is delightful. It took me less than one minute to make my first video. Of course, I didn't like it, so I made more :-) If I make a mistake or misspeak, it's so easy to just delete and start again. Personally, I only do short form videos on loom. The program will support longer formats, but I just don't use it that way.
The LOOM user experience is delightful. It took me less than one minute to make my first video. Of course, I didn't like it, so I made more :-) If I make a mistake or misspeak, it's so easy to just delete and start again. Personally, I only do short form videos on loom. The program will support longer formats, but I just don't use it that way.
- LOOM's time-to-record Is super fast. Once you install the Chrome widget, it only takes two clicks to start recording.
- LOOM gives you three options for what your viewers can see. Screen only, camera only, and camera on top of the screen. Anything that you're doing on the screen is also captured in the video.
- LOOM makes it easy to share your video. Just click the copy link button and paste into your favorite email program. It's truly easy :-)
- There's only one thing I would like for LOOM to do better. I believe it's a pretty easy fix. I'd like to be able to control the start and the stop of the video with my voice. Currently, loom allows you to click a button or use a keyboard key combination to start and stop the video. LOOM also provides some basic trimming functions. Sometimes it's hard for me to keep my fingers in the right place and not look down at the end of the video. When I do that, it results in people seeing me looking down which they translate often as a doubtful look. I don't like appearing to be doubtful so I would love to be able to start the video and stop the video with my voice.
I primarily use Loom to create quick "how-to" videos that have a very focused, time-sensitive requirement. "Here's how to do this particular thing." It's particularly well-suited to that sort of quick & dirty, one-off type of video instruction. Since I have the option of including my built-in video camera as part of the video itself, it helps add that personal touch - the "face" - to the video.
- Integrated right into Chrome - If I want to make a screen-capture video of a particular window in Chrome, I just start the Loom extension from within that window. It automatically records the entire window, my audio, computer audio and/or my video camera. In other words, it makes recording a screen capture video fast and almost automatic.
- I like that it automatically saves it to my Loom account profile and also provides a URL I can send to people. I think the utility of this feature is pretty obvious. The sequence is 1. Start loom 2. click the RECORD button 3. record 4. click the STOP button 5. copy and paste the URL which loom automatically generates.
- The way they have chosen to provide online organizing of my videos is pretty well executed. I can create folders and move related videos into those folders. This becomes really important when you start creating a lot of videos.
- Loom is great for what it does - super quick & dirty screen capture videos. If you want more control over your video production, then the reality is you probably need a more robust tool. It has very rudimentary sound and video editing abilities, and no titling ability. Frankly, I don't consider this lack of features an issue, because I use Loom ONLY for what it is good at and don't expect it to do more.
- It doesn't do 16:9 format videos. (Unless they've added that feature since I last used it.) That's not a deal-breaker for me, but it could be for some folks.,
November 29, 2018
Loom - Screenshare life saver!
Loom is the fastest and easiest way to send video correspondence to clients when I need to do a web-based screen share. It saves me INSANE amounts of time. No more uploading videos, no more voice messages, no more trying to type out in a long, confusing email what can easily be shown in a three minute video and sent off to the client instantly. I use this for short tutorials, to show a client how to edit something in their website, to show where edits are needed in documents that are more complex, etc. Loom is literally one of the best things to happen to my business.
- Web-based screen share (there is a new desktop app too that I'm on the wait list to test!)
- SUPER FAST access to recorded videos (super long videos have a slight upload time but the access link is available INSTANTLY).
- Show/hide your own camera so you can be on screen or off.
- Just video with no screen-share, hosting made SUPER easy to send video notes to clients!
- Would say that I'd like to use it on my desktop, but they're already rolling out that feature!
- I'd love to be able to go in and clip/edit the loom after recording.